Experience the Flavours of India at The Saffron
At RR Automotive, we're dedicated to providing top-quality auto repair and maintenance services to our valued customers. As a family-owned and operated auto repair shop, we truly care about the services we provide. We promise that you'll find friendly faces and competitive prices at our RR Automotive!
Our Story
We would like to invite you to experience what a local independent business has to offer. We value all of our 5000 plus customers and will spend as much time as required to explain any mechanical issues that they may be having with their car in a way they can understand. We do not pressure you into a decision and will help you prioritize your maintenance and repairs within your budget requirements. We do not complete work on your car without your authority. Once we have checked your car, we will call you and discuss our mechanic's report with you first. We will have estimated costs available so we can work with you to stay within your budget, so you remain in control throughout the process.
Our Services
We offer a wide range of services to ensure your vehicle is running smoothly and efficiently. Our services include:
- Complete Computer Diagnostics
- Complete Safety Analysis
- Drivability Problems
- Brake repair specialist
- Steering and Suspensions
- Fluid and Filter Changes
- Packaged Car Servicing
- Air Conditioning Services
- Tyres
- Tune-ups
- Oil Changes
- Cooling System Services
Our Commitment
At RR Automotive, we're committed to providing exceptional auto repair service. It's why we've gone to the lengths to pass rigorous certification and meet the highest standards for technical skill, customer service, facility appearance, and sound business principles necessary to become a AAA Certified Repair Facility, a Tech-Net Professional Auto Service Center, and a Bosch Service Center. It's why we're the premier choice for Australia auto repair and maintenance service.
Why Choose Us
We would like to invite you to experience what a local independent business has to offer. We value all of our 5000 plus customers and will spend as much time as required to explain any mechanical issues that they may be having with their car in a way they can understand. We do not pressure you into a decision and will help you prioritize your maintenance and repairs within your budget requirements.
Unreliable and Unprofessional
RR Auto's lack of professionalism and integrity has led to a 1-star review from Poorya Ahmadi. He left his car for repairs and discovered it was used for personal purposes without his consent. The unprofessional staff refused to fix an issue with his headlight and expected him to pay for the repair.
Exceptional Customer Service
However, the overwhelming majority of reviews praise RR Auto's exceptional customer service. Multiple 5-star reviews from Sheree Dee, Suman Paida, Chinmoy Joshi, Leslie Craig, James, Laura Hafafsa, Vishal Dhiman, and Dharminder Singh all commend the team's helpfulness, knowledge, and professionalism. They highlight the efficient and affordable services, exceptional attention to detail, and transparent communication.
Quality and Expertise
Customers have praised the quality of work, with several mentioning the expertise and attention to detail. RR Auto's ability to diagnose and fix complex issues, such as compressor gas line nuts, has been particularly impressive. The staff's willingness to go above and beyond, including ordering a second-hand tailshaft for Leslie Craig, has left a lasting impression.
Conclusion
RR Auto has a clear commitment to providing exceptional customer service, quality work, and affordable prices. Their professionalism and attention to detail have won over numerous customers, and their 5-star reviews are a testament to their hard work.
