At Anchor Down Apartments, we understand the importance of providing a comfortable and relaxing getaway in the heart of Surfers Paradise, Gold Coast. Located in a peaceful spot away from the crowds and traffic, yet just a short stroll from the world-class shopping and dining that makes Surfers Paradise famous.
Our Services
With a range of fully self-contained apartments, Anchor Down Apartments offers everything you need to have the perfect break. From tropical gardens, heated swimming pool and spa, BBQ area, cable TV, and wireless broadband, we cater to all your needs. Our one and two-bedroom apartments are air-conditioned, with full kitchen facilities, washing machines, and dryers. Each room includes comfortable living and dining areas, with private courtyards or balconies, perfect for enjoying the stunning views of the Nerang River.
Our Facilities
Anchor Down Apartments offers a range of facilities to ensure your stay is comfortable and enjoyable. These include a heated tropical swimming pool, spa, secure underground car parking, and an intercom security system. Additionally, we have a restaurant delivery service, where food from Surfers' finest restaurants can be delivered directly to your doorstep.
Our Team
Our friendly resident managers are on hand to assist you with any questions or concerns, and our tour desk can help you plan your stay, with tickets for transfers, theme parks, or other attractions available for sale at no extra cost. Whether you're looking for a relaxing getaway or an action-packed adventure, Anchor Down Apartments is the perfect base for your Gold Coast holiday.
Surfers Paradise
Located in the heart of Surfers Paradise, Anchor Down Apartments is surrounded by beautiful beaches, natural attractions, and world-class shopping and dining. Enjoy the famous Surfers Paradise Beach, the Gold Coast Hinterland, and explore the rainforests, waterfalls, and villages just a short drive away.
Things to Do
From theme parks to outdoor activities, there's something for everyone in Surfers Paradise. Visit the Gold Coast Theme Parks, such as Dream World, Sea World, Movieworld, Wet 'n' Wild, and White Water World, or explore the Australian Outback Spectacular and Currumbin Wildlife Sanctuary. Our tour desk can help you plan the best activities for your Gold Coast escape.
Frequently Asked Questions
At Anchor Down Apartments, we understand that sometimes you may have questions about your stay. Browse our frequently asked questions by selecting a category below, and if you have a question that is not listed, please contact us.
Accommodation Issues
The majority of reviewers experienced issues with the cleanliness and maintenance of the rooms. Cockroaches, bed bugs, mold, and urine stains were reported in multiple rooms. The manager's response to these issues was deemed inadequate, with some guests being offered alternative rooms that were just as bad. Pest control efforts were also seen as ineffective.
Facilities and Amenities
Some guests reported that the pool and hot tub were nice, but others mentioned that the TV, fan, and washing machine were not working properly. The air conditioning was seen as a positive aspect, but the refrigerator, cupboard, and bedside table were often left unclean.
Management and Customer Service
The manager's response to customer complaints was seen as unhelpful and even deceitful. Some guests reported being accused of damaging property and being asked for extra money, despite presenting evidence to the contrary. However, one reviewer praised the management for being friendly and accommodating, going above and beyond to make guests feel at home.
Overall Experience
Most reviewers would not recommend staying at this establishment, with some even calling it a "house of horrors." However, a few reviewers had a more positive experience, citing the comfort and convenience of the apartments.
