Empowering you to take control of your mental health and well-being
At Linda Roglic, Psychologist, we pride ourselves on providing high-quality, bilingual psychological services to clients in the eastern, western, and bayside suburbs of Melbourne, Australia. Our experienced psychologist, Linda Roglic, is dedicated to helping individuals cope with a range of mental health issues, including depression, pain management, rehabilitation after injury, relaxation, stress management, post-traumatic stress disorder, victims of crime and war, self-esteem, self-development, conflict resolution, cross-cultural issues, couples therapy, divorce and separation, relationships, and giving up smoking.
Our Services
We offer a variety of services to cater to our clients' unique needs. Our psychologist works with individuals, couples, and families to identify the underlying causes of their mental health issues and develop effective coping strategies. We also provide education and support to promote healthy relationships, manage stress, and improve overall well-being. Our services are designed to be flexible and adaptable to meet the changing needs of our clients.
Telehealth Appointments
In today's digital age, we understand the importance of convenience and accessibility. That's why we offer telehealth appointments via telephone and video conferencing. This option allows our clients to access our services from the comfort of their own homes, reducing the need for lengthy commutes and making it easier to manage busy schedules. We believe that telehealth appointments are the way forward, and we're committed to making this option available to our clients.
Appointments
We have multiple appointment locations throughout Melbourne, including Box Hill and St Albans. In addition to our traditional face-to-face appointments, we also offer telehealth appointments as mentioned earlier. When booking an appointment, please note that cancellations and changes must be made at least 24 hours in advance to avoid any charges.
Medicare and Payments
We understand that accessing psychological care can be a significant financial burden. That's why we offer Medicare rebates for eligible clients. If you have Medicare funding, please bring your Medicare card to your appointment. We also accept EFTPOS, debit, and credit cards for payment.
Professional Memberships
As a registered psychologist, Linda Roglic is committed to staying up-to-date with the latest research and developments in her field. She is a member of various professional organizations and associations, ensuring that she provides evidence-based treatments to her clients.
Poor Receptionist Experience
The reviewer, Gurpreet Saini, had a horrific experience with the receptionist at the medical centre. They took their diabetic father for a blood test, which required an 8-hour fasting period, and informed the receptionist about their father's condition. However, the receptionist was dismissive and showed a lack of understanding, suggesting that all patients undergoing blood tests are diabetic, which is not true.
Lack of Empathy and Misinformation
The receptionist failed to understand the significance of the diabetic condition and its potential risks during the waiting period. Instead of showing empathy and accommodating their request, the receptionist deceived Gurpreet and made their father wait for an additional 1.5 hours for the blood work. This experience left Gurpreet feeling disgusted and determined not to return to the centre.
Disappointing Customer Service
TheReviewer's experience highlights the incompetence and unprofessionalism of the receptionist. The lack of compassion and accuracy in providing information raises concerns about the centre's ability to provide quality care to its patients.
