Experience Matters: Expert Legal Advice You Can Trust
The Astor Apartments is a proudly Australian owned and operated establishment, located on the doorstep of Brisbane's CBD. Our apartments offer a perfect blend of comfort, convenience, and independence, making them ideal for both short and long-term stays.
About Us
At The Astor Apartments, we understand the importance of providing our guests with a home away from home experience. That's why we offer a range of fully self-contained apartments, complete with private balconies, kitchenettes, and modern amenities. Our apartments are perfect for travelers, business executives, and families alike. We take pride in our excellent location, which provides easy access to Brisbane's CBD, Queen Street Mall, Central Train Station, and bus links.
Our Services
Our apartments are designed to make our guests feel at home. We offer a range of facilities and services, including:
- Fully self-contained One and Two bedroom apartments with private balconies
- Outdoor swimming pool, spa, and sauna
- BBQ area and outdoor dining facilities
- FREE WiFi and FREE parking*
- 7-day cancellation policy and no credit card fees
- Best rate guarantee, with no booking fees or hidden costs
- Corporate relocation services and wedding accommodation packages
What's On
Brisbane is a vibrant city that plays host to world-class festivals and events throughout the year. From cultural exhibitions to sports events, there's always something happening in Brisbane. We're proud to be located in the heart of the city, providing our guests with easy access to top attractions, restaurants, and entertainment options.
Facilities
At The Astor Apartments, we're committed to providing our guests with a comfortable and relaxing stay. Our facilities include:
- Outdoor swimming pool, spa, and sauna
- BBQ area and outdoor dining facilities
- FREE WiFi and FREE parking*
- 24-hour reception and tour desk
- Laundry and dry-cleaning services
- On-site gym and fitness center
Location
The Astor Apartments are located at 35 Astor Terrace, Spring Hill, Brisbane, Queensland 4000 Australia. Our convenient location provides easy access to Brisbane's CBD, Queen Street Mall, Central Train Station, and bus links.
Accommodation and Amenities
The apartments are well-equipped with modern amenities, including Miele appliances, a massive fridge, and a laundry. The living, dining, and lounge areas are spacious, and some apartments have a balcony. There is also a pool, hot tub, and sauna on site.
Cleanliness and Maintenance
However, some reviewers have reported issues with cleanliness, including an overwhelming smell of bleach, crumbs on the kitchen bench, toenails on the floor, and used tissues and band-aids. Others have mentioned broken furniture, mould in the air conditioning unit, and a shower head that sprays everywhere but where it's meant to.
Customer Service
The staff at the front desk have been praised for their excellent customer service, with some reviewers mentioning that they are friendly and hardworking. However, others have reported issues with the manager or owner, including delayed security bond refunds and a lack of compensation or rectification for cleanliness issues.
Location
The apartments are located in a prime position, with cafes across the road and a short walk to the CBD shopping area.
Pros and Cons
Staff and Location
The staff at the front desk have been praised for their excellent customer service, and the location is prime, with cafes and shops nearby.
Cleanliness and Maintenance Issues
Some reviewers have reported issues with cleanliness, including an overwhelming smell of bleach, crumbs on the kitchen bench, and broken furniture.
