Unlocking Your Wellbeing, One Patient at a Time
At Keys Health Service, we are committed to providing the highest quality of healthcare to the growing population of Keysborough and surrounding areas. Our dedicated team of medical professionals is dedicated to delivering exceptional care to our patients, with a focus on providing comprehensive and personalized healthcare services.
Our Services
Our practice is designed to cater to a wide range of health needs, from general consultations to specialized services such as endocrinology, cardiology, geriatric medicine, and more. We also offer a range of allied health services, including physiotherapy, podiatry, and osteopathy, allowing our patients to access a complete range of healthcare services under one roof.
Our bulk billing policy ensures that our patients can access the care they need without incurring additional costs. We believe that every individual deserves access to quality healthcare, regardless of their financial situation. Our state-of-the-art facilities and cutting-edge technology enable our medical professionals to provide accurate and timely diagnoses and treatments.
Specialist Services
Our team of specialist and allied health providers is dedicated to delivering expert care in their respective fields. From cardiology to psychiatry, our specialists are committed to providing personalized and comprehensive care to our patients. Our allied health providers, including dietitians, physiotherapists, and osteopaths, work closely with our specialists to ensure a coordinated and holistic approach to patient care.
Radiology & Pathology Services
Our partnership with YPS imaging and Melbourne Pathology ensures that our patients have access to high-quality radiology and pathology services. From X-rays and ultrasounds to blood tests and biopsies, we provide a comprehensive range of imaging and diagnostic services to support accurate and timely diagnoses and treatments.
Meet Our Team
At Keys Health Service, we are proud to have a team of dedicated and experienced medical professionals who are passionate about delivering exceptional patient care. Our team of doctors has extensive experience in their respective fields and are committed to providing personalized and comprehensive care to our patients.
Why Choose Us
At Keys Health Service, we are committed to providing the highest quality of healthcare to our patients. Our state-of-the-art facilities, cutting-edge technology, and dedicated team of medical professionals ensure that our patients receive the best possible care. We believe in delivering comprehensive and personalized care, and we are dedicated to creating a positive and supportive environment for our patients.
Wait Times and Doctoral Behavior
Many reviewers have experienced long wait times at this clinic, with some reports of one-hour waits for appointments that only lasted a minute. Some doctors have also been criticized for being detached, uncaring, and unwilling to listen to patients' concerns. One reviewer even reported being given an ultimatum by their doctor, prioritizing a hospital referral over addressing their health concerns.
Disappointing Doctoral Performance
Several reviewers have expressed disappointment with their experiences with specific doctors. Dr. Ali Nguyen was accused of being passive-aggressive, while Dr. Pranjal Deka was deemed "absolutely useless" for not listening to patients and ignoring their health concerns. Dr. Leny was also criticized for poor performance, resulting in a patient having to pay $1300 more to have an IUD removed.
Positive Reviews Amidst the Negatives
However, some reviewers have had excellent experiences with the clinic and its doctors. Dr. Fernando has received numerous 5-star reviews for being approachable, knowledgeable, and patient. Some reviewers have praised her for her kind and understanding nature, recommending her to others.