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Experience the Best of Irish Hospitality in the Heart of Sydney

Nestled in the heart of Sydney's central business district, The Criterion Hotel boasts a rich history and a vibrant present. Established in 1874, this heritage-listed building has witnessed generations pass through its welcoming doors. Today, it stands as a testament to the entrepreneurial spirit and the enduring legacy of the Gallagher family, whose tale is intricately woven into the fabric of this remarkable establishment.

A Heritage Reborn

Originally known as the Criterion Theatre, this iconic building was lovingly restored to its former glory, paying homage to its rich heritage. The warmly lit, contemporary pub atmosphere seamlessly blends with the traditional pub spirit, creating a unique and inviting space for every kind of patron.

An Experience for Everyone

From catching the latest sporting action to enjoying a hearty meal in The Snug, The Criterion Hotel offers something for everyone. The lively TAB Bar caters to racing enthusiasts, while The Snug provides a cozy and comfortable haven for catching up with friends or enjoying a quiet drink. The extensive beer garden and spacious dance floor ensure that there's always something happening at The Criterion.

A Legacy Continued

The Gallagher family, driven by resilience and a relentless pursuit of opportunity, shaped the destiny of The Criterion Hotel. Their spirit of innovation and unwavering determination lives on in the exceptional service, unwavering hospitality, and unforgettable experiences offered by the hotel. Today, the Gallagher family's legacy is carried forward by a dedicated team of professionals who uphold the values and traditions that have made The Criterion Hotel a beloved Sydney institution.

From humble beginnings to a thriving hub of community, The Criterion Hotel stands as a testament to the human spirit's ability to overcome adversity and create something truly special.
Reviews (979)
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Positive: The hotel's location, friendly staff, and value for money are the main positives mentioned by reviewers.
Negative: The hotel's poor customer service, small and noisy rooms, and lack of lifts are the main negatives mentioned by reviewers.

Overall Hotel Experience

The hotel appears to have both strengths and weaknesses, with a mix of positive and negative reviews. The location seems to be a major selling point, with many reviewers praising its proximity to town hall, train station, and surrounding amenities.

Room Quality and Service

Some reviewers have reported issues with room quality, mentioning tiny rooms, lack of lifts, and noisy pubs downstairs. However, others have had positive experiences with comfortable and quiet rooms.

Customer Service

There are varying opinions on the hotel's customer service. Some reviewers have praised the friendly and helpful staff, while others have reported poor service, including receptionists being raised voices at guests.

Value for Money

The hotel's value for money is unclear, with some reviewers feeling that it's a good deal while others have been disappointed with their experience.

Food and Drink

The hotel's food and drink offerings seem to be hit-or-miss, with some reviewers enjoying their meals and others reporting poor service and incorrect orders.

Walkability

The hotel's location is a major strength, with many reviewers praising its proximity to main sights, public transport, and surrounding amenities.