Experience quality medical care with compassion and excellence.
At Golden City Medical Clinic, we pride ourselves on providing exceptional family medical care in a friendly, relaxed environment. Established in 1993, we have been supporting doctors in Bendigo for over 30 years, proud to be part of the Bendigo community and providing sponsorship to local school and sport clubs.
Our Mission
Our mission is to support doctors so they can provide their patients with the highest possible quality of care in a friendly and relaxed environment. We maintain high standards through our staff participating in ongoing education and training. Golden City Medical Clinic undergoes an external accreditation process every three years, and we regularly receive outstanding results from the accreditation body.
Services Provided
Our independent doctors practicing at the clinic provide comprehensive medical services to individuals and families of all ages and through all life phases. These services include:
- Children's Health & Immunisation
- Mental Health
- Chronic Disease Management
- Flu Vaccine
- Family Planning & Pregnancy Care
- Men's Health
- Minor Procedures & Wound Management
- Care of the Elderly
- Preventative Medicine
- Travel Medicine & Vaccinations
- Iron Infusions
Our Team
There are 5 independent doctors and one GP Registrar consulting at the clinic, supported by 4 experienced practice nurses and 6 administrative staff. We take pride in the exceptional services and support that we provide to the doctors who consult with us.
Overall Experience
The reviews of Golden City Medical Clinic are a mixed bag, with some patients singing its praises and others criticizing its service. Several reviewers have highlighted the clinic's strengths, including its helpful and kind doctors, efficient wait times, bulk billing, and accommodating staff.
Positive Aspects
Reviewers have praised the clinic's doctors, including Dr. Nour, Dr. Tawfeelis, and Dr. Cassandra Worme, for their excellent communication skills, thoroughness, and empathy. They have also appreciated the clinic's proximity, convenience, and affordability.
Negative Aspects
On the other hand, some reviewers have expressed frustration with the clinic's service, citing long wait times, unhelpful reception staff, and a lack of transparency about doctors' schedules. One reviewer felt undervalued as a patient, citing the clinic's refusal to provide information about the departure of their preferred doctor and the associated charge for transferring medical records.
Recommendations
Despite some criticisms, many reviewers have recommended the clinic, particularly praising their doctors and staff. However, one reviewer has expressed a strong negative experience and will not return to the clinic.
