Transforming Your Bookkeeping Experience, One Number at a Time
A Comprehensive Approach to Business Finance Management
PBS is a leading bookkeeping firm established in 1983 by Helen Stenhouse, a former New Zealand gymnastics champion who embraced challenges and loved logic and numbers. Over the past 35 years, we've helped countless businesses across diverse industries navigate their compliance and financial complexities. Today, our team is led by Chris Stenhouse, a passionate technology enthusiast, and Leanne Willshire, who ensures seamless client experiences.
Our Expertise
Our seasoned team of experienced bookkeepers and financial professionals combine:
- Decades of industry knowledge: With over 100 years of combined experience, we've seen it all, allowing us to tackle any financial challenge.
- Tech-savvy approach: We embrace innovation and leverage cutting-edge technology to streamline processes and provide transparent, data-driven insights.
- Individualised solutions: We understand every business is unique, so we craft a customized solution tailored to your specific needs and goals.
- Client-focused approach: We value open communication, accountability, and building lasting relationships with our clients.
The PBS Difference
At PBS, we go beyond just number-crunching. We aim to deliver:
- Holistic Financial Understanding: We provide a big-picture view of your finances, empowering you to make strategic decisions.
- Peace of Mind: Our meticulous attention to detail and adherence to compliance standards ensure accuracy and transparency.
- Strategic Insights: Our reports and data analysis empower you to make data-driven decisions and optimize your financial performance.
Our Services
We offer a comprehensive range of services tailored to meet your specific needs, including:
- Cloud System Migration & Accounting System Architecture
- Pure Compliance Management Solutions
- BAS and Payroll Solutions
- Project and Job Reporting
- Accounts Receivable & Payable Management
Our Commitment
We're passionate about helping businesses like yours achieve success through:
- Accessibility and responsiveness: We're approachable and available, always ready to answer your questions and address your concerns.
- Continuous improvement: We're constantly learning and evolving, ensuring we deliver the most effective and efficient solutions.
- Client-centered relationships: We believe in building strong, collaborative partnerships with our clients.
Overall Experience
The reviews of Professional Bookkeeping Service (PBS) are a mixed bag, with some customers having a negative experience, while others have been extremely satisfied with their service.
Communication Issues
One major concern is the lack of response to customer inquiries. Midnight Toker's review highlights this issue, stating that they didn't receive a response to their email request or subsequent follow-up. This lack of communication can be frustrating and lead to a negative experience.
Positive Experiences
On the other hand, Shay Duldig and Caroline Tranter have had excellent experiences with PBS. They found the process to be simple and hassle-free, with Chris and the team providing friendly and helpful service. Caroline Tranter, in particular, has been impressed with the team's accuracy, flexibility, and the fact that they don't have minimum hours. She also appreciated the allocation of a dedicated bookkeeper and the peace of mind that comes with knowing that someone else can step in if needed.
