Trust us to care for your furry friend like they're our own
At Arundel Veterinary Surgery, we have been providing high-quality veterinary care to the Gold Coast community since 1992. Our experienced and compassionate team, led by Dr. Robert, has been dedicated to delivering exceptional service to our clients and their beloved pets. Our state-of-the-art facility has undergone a major renovation and upgrade to ensure we can provide the best possible care for your furry friends.
Our Services
We are a full-service veterinary medical facility offering a broad range of comprehensive animal health care services designed to assist our patients through every life stage. Our services include wellness programs, diagnostics, surgery, vaccination, puppy and kitten vaccinations, desexing, Class K Laser Therapy, High-End Ultrasound, and delicate care dog and cat food. We understand the important role your pet plays in your family, and we look forward to serving you for many years to come.
Our Team
Our team of veterinarians, nurses, and support staff are dedicated to providing compassionate and professional care to our patients. Dr. Robert, our managing veterinarian, has over thirty years of experience in general practice and emergency centres. He is an innovator in surgical, intensive care, diagnostic imaging, and medical areas, and continues to strive for the best quality care for his patients and their owners.
Our Facilities
Our hospital is equipped with state-of-the-art facilities, including two Class K Laser Therapy machines, High-End Ultrasound machines, and a fully equipped surgical suite. We also offer a hospital tour, allowing our clients to see our facilities and meet our team.
Our Commitment
At Arundel Veterinary Surgery, we are committed to providing exceptional veterinary care and exceptional service. We understand that your pet is a member of your family, and we are dedicated to treating them with the love, care, and respect they deserve.
Excellent Care and Service
Several reviewers praised the excellent care and service they received from Dr. Robert and his team. They mentioned that the receptionist was polite and helpful, and the vet was professional and provided spot-on diagnosis and medicine. The follow-up care was also appreciated, making the owners feel comfortable and cared for.
Issues with Pricing and Tactics
On the other hand, some reviewers had negative experiences with pricing and tactics. They felt that the pricing was excessive, and some owners were taken advantage of during vulnerable moments. The vets were accused of using pressure tactics and showing a lack of empathy. One reviewer mentioned that the vet quoted an exorbitant price for a procedure and implied that money shouldn't be an issue.
Mixed Reviews
There were also some mixed reviews, with one reviewer expressing disappointment with the pricing and service, but still acknowledging that the vet was professional. Another reviewer had a negative experience, but mentioned that the receptionist was lovely.
Conclusion
Overall, the reviews suggest that Dr. Robert and his team provide excellent care and service, but there are some concerns about pricing and tactics.
