Welcome to our online store, the one-stop shop for all your scooter, skateboard, and BMX needs in Australia. We are a team of enthusiasts who live and breathe extreme sports, and we are passionate about providing high-quality products and exceptional service to our customers. Our mission is to make extreme sports accessible to people of all ages and skill levels, from beginners to pros.
We offer a wide range of products from the leading brands in the industry, including Envy, Madd Gear, Sacrifice, Triple Eight, and many more. Our selection includes complete scooters, skateboards, and BMX bikes, as well as individual components and accessories, so you can customise your ride to suit your style and preferences.
Services
At our store, we are committed to providing excellent service to our customers. We offer a variety of services to make your shopping experience with us convenient and hassle-free. Here are some of the services we offer:
- Fast and Free Shipping: We offer free shipping on all orders over $99 within Australia, so you can shop with confidence knowing that you'll get your order quickly and at no extra cost.
- Easy Returns: We want you to be happy with your purchase, and if you're not, we make it easy to return or exchange your item. Our return policy is straightforward, and our customer service team is here to help you every step of the way.
- Expert Advice: Our team is made up of extreme sports enthusiasts who are knowledgeable about the products we sell. We're here to answer any questions you may have and help you make informed decisions about your purchase.
- Group Lessons and Birthday Parties: We offer group lessons for people of all ages and skill levels, as well as birthday parties for kids. Our experienced instructors will teach you the basics and help you improve your skills in a fun and safe environment.
- Private Lessons: If you prefer one-on-one instruction, we offer private lessons with our experienced instructors. They'll work with you to create a personalised lesson plan that meets your needs and helps you achieve your goals.
- School Holiday Camps: Keep your kids active and engaged during school holidays with our school holiday camps. They'll learn new skills, make new friends, and have a blast.
At our store, we're more than just a retailer; we're a community of extreme sports enthusiasts who are dedicated to promoting the sports we love. We're proud to be a part of the Australian extreme sports scene, and we're committed to supporting local events and initiatives.
Thank you for choosing our store for your extreme sports needs. We look forward to serving you and helping you take your riding to the next level.
Overall Experience
The reviewers have only spoken about their extremely positive experiences at the Slam Factory skatepark. They have praised the staff for being friendly, helpful, and caring, especially with children. The venue has been described as an excellent indoor skatepark, with a great range of facilities, including foam pits, halfpipes, fun boxes, bowls, rails, ledges, and stairs. Birthday parties have been a hit, with kids having a blast and the staff going above and beyond to accommodate requests.
Staff and Customer Service
The staff at the Slam Factory have been consistently praised for their exceptional customer service. Reviewers have commented on how friendly, helpful, and generous the staff are, making guests feel welcome and at ease. One reviewer even went as far as to say that the staff were "absolutely amazing" and "so kind, caring and gentle with the kids".
Facilities and Activities
The facilities at the Slam Factory have been described as extensive and varied, catering to all levels of skill and age. Reviewers have praised the range of skatable surfaces, including foam pits, halfpipes, fun boxes, bowls, rails, ledges, and stairs. The park is also suitable for birthday parties, with the staff accommodating special requests and providing a unique and memorable experience for the kids.
