The Laird Hotel is a hotel and bar located in Melbourne, catering to the gay community. It has a long history of being a social centre for Melbourne and visiting gay men. The hotel has three bars, a massive beer garden, and unique accommodation upstairs.
Overall, the positive comments highlight a welcoming atmosphere, friendly staff, and a fun and relaxing experience.
On the other hand, the negative comments criticize the staff's behavior, citing instances of rudeness, unprofessionalism, and disrespect towards customers.