Focus on your health, Bulk billed doctor appointments
About Us
Robina 7 Day Doctors and Acupuncture offers comprehensive healthcare services to the Gold Coast community, with a team of experienced doctors and fully qualified acupuncture practitioners. We have been proudly serving the area since 2009, and are fully accredited with AGPAL. Our genuine care and holistic approach to healthcare have earned us the trust of our patients.
What We Offer
Our dedicated team provides a wide range of medical and acupuncture services, conveniently bulk billed for your peace of mind. Some of our services include:
General Medical Care
- Routine check-ups and consultations
- Chronic and acute disease management
- Immunizations and vaccinations
- Women's and men's health care
- Antenatal care
- Skin cancer detection and management
Acupuncture
- Pain relief and management
- Stress reduction and anxiety relief
- Improved sleep quality
- Enhanced fertility
- Boosting the immune system
Additional Services
- Pathology services on-site
- Psychological support available
- Dietitian consultations
Our Values
Our core values guide our interactions with patients:
- Compassion: We treat every patient with empathy, understanding, and personalized care.
- Accessibility: We offer bulk billing services for maximum affordability and convenience.
- Professionalism: Our team of experienced doctors and staff are dedicated to providing high-quality healthcare.
- Holistic Care: We address the physical and emotional wellbeing of our patients through a comprehensive approach.
Why Choose Robina 7 Day Doctors and Acupuncture?
- Experienced and caring medical professionals
- Wide range of medical and acupuncture services
- Bulk billing for most services
- Convenient location and flexible hours
- Commitment to holistic care and patient wellbeing
Overall Sentiment
The overall sentiment from the reviews is predominantly negative, with several patients expressing dissatisfaction with the service provided at the medical center.
Waiting Time
A common complaint among the reviewers is the long waiting time, with some patients waiting up to two hours before being seen. This issue seems to be a recurring problem at the center.
Unprofessional Behavior
Several reviewers have reported encountering unprofessional behavior from the receptionists and doctors. This includes instances of rudeness, aggression, and a general lack of customer service.
Hygiene Concerns
One reviewer raised concerns about the hygiene practices of Dr. Laurence, stating that he did not change his gloves after examining a patient and proceeded to type on his keyboard, which they found unhygienic.
Communication Issues
A few reviewers mentioned difficulties in communication with the doctors due to thick accents and the perception that they were not being listened to or understood.
Positive Feedback
However, one reviewer had a positive experience with Dr. Galina, who quickly referred their son to the hospital for a serious infection. This highlights that not all experiences at the center are negative.
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