Experience the Flavours of India, Right at Your Doorstep
A taste of India awaits you at Santoor Indian Restaurant!
Nestled in the heart of Newington, Sydney, NSW, our restaurant offers a unique culinary journey through the diverse flavours of India. We take pride in crafting traditional dishes with fresh ingredients and authentic recipes, transporting you straight to the bustling streets of Old Delhi.
Discover a world of aromatic spices and vibrant culinary experiences
Our menu is an adventure for the palate. From the crispy delights of Vegetable Pakora and Spinach Chat to the succulent richness of Malai Kofta and Butter Naan, each bite is a symphony of textures and tastes. We boast a diverse selection of vegetarian and non-vegetarian options, catering to all dietary preferences.
More than just a meal, we offer an experience
Beyond the delicious food, we value providing our guests with a welcoming and comfortable atmosphere. Our friendly staff is always happy to assist you, answer any questions, and ensure you have a memorable dining experience. We also offer online ordering for your convenience, allowing you to savor the delights of Indian cuisine in the comfort of your home.
Our Services
- Fine dining experience with traditional Indian ambiance
- Wide variety of authentic Indian dishes to choose from
- Online ordering and delivery/pick-up options for your convenience
- Friendly and attentive staff to cater to your needs
- Delivery available to selected suburbs
Our commitment
At Santoor Indian Restaurant, we are passionate about delivering exceptional quality and value to our customers. We are committed to:
- Using only the freshest ingredients
- Maintaining the highest standards of hygiene and cleanliness
- Providing exceptional customer service
- Offering competitive prices and regular promotions
Join us on a culinary journey to discover the vibrant flavors of India at Santoor Indian Restaurant!
Flavor Issues and Customer Service Complaints
The majority of the reviews highlighted issues with the flavor of the dishes, particularly the butter chicken, lamb cutlets, and lamb biryani. Several customers mentioned that the dishes lacked spice and flavor, and one reviewer noted that the butter chicken had no flavor or spice at all. The lamb biryani was criticized for being overcooked and burnt, while the palak paneer was described as inedible. Some customers also complained about the texture of the food, such as the naan bread being too sticky and the lamb being tough and grainy.
Additionally, there were several complaints about the customer service. One reviewer had an issue with the restaurant refusing to deliver through Menulog and instead asking them to order directly through the restaurant. Another customer mentioned that the staff was rude and unprofessional when they complained about their order. There was also a complaint about the food being delivered cold.
Positive Feedback
However, there were a few positive reviews. One customer mentioned that they love coming to the restaurant for their Indian food fix and that the portions and deals are generous. They also praised the quick service and the owner's friendly demeanor. Another customer appreciated the clean cutlery and dishes and enjoyed the chicken tikka masala.
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